During service, how should crew manage interactions with passengers choosing to consume alcohol?

Monitoring passenger behavior closely is essential for maintaining safety and ensuring a pleasant flight experience when alcohol is being consumed. Crew members are responsible for observing how passengers are reacting to alcohol, as excessive consumption can lead to disruptive behavior, altercations, or health risks that may need to be managed during the flight.

By keeping a close eye on passengers who are consuming alcohol, the crew can intervene if necessary – whether that means cutting off service to those who may be intoxicated, assisting passengers who may be feeling unwell, or ensuring that the overall environment remains safe and comfortable for everyone on board. This proactive approach helps mitigate potential issues before they escalate.

In contrast, allowing free choice without restrictions does not prioritize passenger safety or the overall experience on the flight. Similarly, serving extra snacks may not effectively address the potential consequences of alcohol consumption, and encouraging passengers to exchange drinks can lead to situations where individuals may overindulge. Therefore, vigilant monitoring serves as the most responsible and effective strategy.